We have had a pair of sofas in our large living area, both made by Lazyboy and they have served their time. I liked them but Judie wanted to change the décor and so, why not.
So we saw a sale in Macy's and went and checked out their sofas. We strolled around and found a dark brown sofa that met the need. It is all leather, well at lease mostly leather. It sits a bit higher than the old Lazyboy. In truth the old Lazyboy had broken down a bit and was getting a bit long in tooth. So it was time to let go.
We ended up buying two identical sofas from Macy's. And since it has some electric motors in them we bought an insurance policy. Said policy also provided some $300 off the next purchase at the end of five years. The coverage is for five years. It by itself cost about $500.
Macy's located in the Hulen Mall in Fort Worth only delivers out to our area on two different days per month. That posed a problem, neither day was acceptable in March. We bought the sofas in mid February. Thus delivery was now put off until April. That was disliked but not much choice in the matter. We accepted the delivery dates.
Well, we then got a call the day before the delivery. We expected them to provide us with at time window for delivery but no, the warehouse said both of the sofas had been damaged in the warehouse and they had to get a couple of new ones for us.
We doubted that, we suspect they sold them and were now stuck with coming up with two sofas. So we had no choice to wait while a couple of new sofas were acquired.
They were finally delivered day before yesterday, May 17. That's a long time since we bought them. I used a camp chair to watch TV in the living area. Not so comfortable but functional. Of course, I was ready for those sofas.
The delivery was set up between 5 PM and 7 PM, not desirable but doable. We no longer cared, we want the sofas. They called us about 6:30 PM. We said come on out.
A two man crew got the sofas in, removed the packing and set the sofas up for us. Two nice fellows obviously used to doing that kind of work.
We told them the tail and they said, no, there had not been any damaged furniture that they knew about. Sort of confirmed out thoughts that they sold our sofas out from under us. Not provable but really suspicious in our minds. We also learned that the sofas came from Dallas warehouse, no warehouse in Fort Worth. So we understand why the delivery schedule was the way it was set up. Its at least 60 miles out here from Dallas.
Any way we got leather now and they sit pretty good. The camp chair is back in the garage again.
Friday, May 19, 2017
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